Regional General Manager

Tucson City Golf - Tucson, AZ

Full-time - Senior

Tucson, AZ

About the position

The Regional General Manager at Tucson City Golf is responsible for leading the operations of multiple golf courses under the brand, focusing on creating a culture of hospitality, training, and accountability. This role involves overseeing financial performance, ensuring client satisfaction, and managing a team of skilled associates dedicated to providing superior service to members and guests.

Responsibilities

• Prepares and monitors annual budget, revenue goals, and expenses, generating various business volume forecasts.
• Monitors financial reports and takes corrective action when necessary.
• Establishes and monitors personnel policies and training programs.
• Ensures adherence to Human Resources policies and procedures by management staff.
• Develops and maintains an organizational plan, initiating improvements as necessary.
• Maintains membership with the PGA and other professional associations.
• Attends workshops and meetings to stay updated on industry developments.
• Oversees the care and maintenance of the facility's physical assets.
• Coordinates marketing programs to promote the facility's services.
• Ensures high standards of food and beverage service on property.
• Implements policies and procedures for multiple departments, ensuring compliance with company standards.
• Responsible for interviewing, hiring, training, and evaluating performance of associates.
• Directly manages department members including Head Professionals and Golf Course Superintendents.
• Collaborates with the 1st Tee of Charlotte, NC to promote youth in golf.
• Assures effective orientation and training for new associates.
• Develops ongoing training programs.
• Maintains regular and reliable attendance.

Requirements

• Bachelor's degree from a four-year college or university.
• Five years of experience in a public club as a GM or Assistant GM, or equivalent combination of education and experience.
• Ability to communicate effectively, both verbally and in writing.
• Knowledge of Microsoft Office applications.

Nice-to-haves

• PGA membership preferred.