Regional Inside Sales Associate - Remote

$45,000 - $55,000/Yr

Unclassified - Dallas, TX

Full-time - Entry Level

Remote - Dallas, TX

About the position

The Regional Inside Sales Associate (RISA) at Vestis Services is a pivotal role focused on retaining and expanding the customer base within the Vestis Direct Sales business region. This position is designed to enhance customer engagement by increasing purchase frequency and average order size while generating valuable sales leads for the field-based Direct Sale Executive (DSE). The RISA will work closely with the DSE to meet team targets and is accountable for achieving individual sales metrics on a daily basis. In this role, the RISA is expected to achieve or exceed assigned revenue and margin quotas. This includes maintaining the frequency of purchases and increasing the average order size as planned for the region. The RISA will also be responsible for reducing or maintaining discount levels in line with business objectives. A key aspect of the role involves providing 10 samples weekly and successfully closing 2 sales each week. The RISA will negotiate and manage pricing strategies effectively to balance customer needs with the goals of Vestis. Additionally, the RISA will qualify warm or hot leads and promptly pass these opportunities to the appropriate DSE. The position requires a high volume of outbound calls, with a target of 50 calls per day to assigned accounts. The RISA will also provide 10 weekly leads to the DSE using Salesforce.com and is expected to track all accounts, contacts, and activities diligently. The RISA will provide 50 price quotes, leads, or RFPs to customers, aiming to close 60% of these weekly. The role involves positioning and selling the Vestis Direct Sale value proposition while delegating post-sale and customer service activities to the appropriate sales support representative. Proactively expanding business within the existing account base is essential, as is demonstrating a thorough understanding of current product needs within team accounts. The RISA will maintain strong relationships with the DSE and assigned Market Center Sales and Operations staff, attend meetings with current customers and team members, and provide accurate forecasting and current pipelines. Other duties may be assigned as necessary.

Responsibilities

• Achieve or exceed assigned revenue and margin quotas.
• Maintain frequency of purchase and increase average order size planned for the region.
• Reduce or maintain discount levels to meet business objectives.
• Provide 10 samples weekly and close 2 sales weekly.
• Negotiate and manage pricing strategies effectively.
• Qualify warm or hot leads and pass them to the appropriate DSE.
• Conduct a high volume of outbound calls (50 per day) to assigned accounts.
• Provide 10 weekly leads to the DSE using Salesforce.com.
• Track all accounts, contacts, and activities using SFA.
• Provide 50 price quotes, leads, or RFPs to customers and close 60% of these weekly.
• Position and sell Vestis Direct Sale value proposition.
• Delegate post-sale and customer service activity to sales support representatives.
• Proactively expand business within existing account base.
• Demonstrate expert understanding of product needs within team accounts.
• Maintain strong relationships with DSE and Market Center Sales and Operations staff.
• Attend meetings with current customers and team members.
• Provide accurate forecasting and current pipelines.

Requirements

• Two to three years of successful inside sales business to business experience.
• Proven telephone selling skills.
• Highly driven to meet goals and self-motivated.
• Proven ability to identify and close sales opportunities.
• Strong customer service skills.
• Superior negotiating and pricing skills.
• Highly organized with outstanding communication and follow-up skills.
• Competitive drive and ability to collaborate effectively with internal departments and outside field sales team.
• Knowledge of MS Office including Word, Excel, and Outlook.

Nice-to-haves

• A Bachelor's Degree is preferred but not required.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short and long term disability
• Basic life insurance
• Paid parental leave
• 401k plan enrollment
• 80 hours of vacation
• 16 hours of floating holidays
• Paid sick time
• 9 paid holidays throughout the year.