Regional Logistics Manager

$85,000 - $176,800/Yr

Full Steam - Minooka, IL

posted 5 months ago

Full-time - Mid Level
Minooka, IL
Professional, Scientific, and Technical Services

About the position

Now Hiring: Logistics Manager for Food Distribution Center in Minooka, IL. We are excited to announce an opening for a Logistics Manager at our food distribution center in Minooka, IL. If you have the skills and experience to manage logistics operations efficiently, we encourage you to apply now! The Regional Logistics Manager provides functional guidance to employees regarding the planning and support of operations. The Manager is a staff planning entity that provides the guidance to ensure the operation is operated in compliance with all applicable laws, government regulations and the company Policies and procedures. The Regional Logistics Manager provides transportation guidance to all other managers in operations managing workflow/task execution and the integration of all functions to their respective site. Implements and ensures compliance to procedures company Logistics Standard Operating Procedures (SOP). Ensures all training and adherence to these policies and or reports any non-conformances for correction. Ensures dedicated carrier selection for optimal efficiency, proper carrier communication and ensuring customer satisfaction. Provides timely communication to customers, Point of contact for carriers, and proactively follows up regularly to build relationships. Ensures and properly manages all documentation and reports. Insure all are processed in a timely manner for reporting or billing. Documentation of comments, communication and follow-up via email and telephone to ensure the carrier performance meets the customer expectations. Negotiate terms and rates for shippers and carriers required to move cargo in the absence of carrier contracts or system. Monitors and records carrier performance and failures. Will work closely with all operations managers and General Manager to continually improve processes, carrier selection and services. Must be able to exercise discretion and good judgment, with an ability to understand the effect of decisions overall in the company. Troubleshoot issues that may arise during shipment. Will evaluate and measure employee and operations performance and help develop to meet expectations. Will provide optimum customer service and lead by example in all aspects of job responsibilities. Will create a positive environment for employees and co-workers and help maintain morale. Will participate in meetings and will be expected to extend work week and hours as needed. Holiday needs, customer needs are to be managed to not impact daily customer needs. Step in when necessary in the absence of key individuals in the department to keep operations running. On call 24/7 for emergencies, staffing concerns, etc. Performs other duties as assigned.

Responsibilities

  • Provide functional guidance to employees regarding the planning and support of operations.
  • Manage logistics operations efficiently at the food distribution center.
  • Implement and ensure compliance with company Logistics Standard Operating Procedures (SOP).
  • Ensure dedicated carrier selection for optimal efficiency and customer satisfaction.
  • Provide timely communication to customers and act as the point of contact for carriers.
  • Manage all documentation and reports, ensuring timely processing for reporting or billing.
  • Negotiate terms and rates for shippers and carriers as needed.
  • Monitor and record carrier performance and failures.
  • Work closely with operations managers and General Manager to improve processes and services.
  • Troubleshoot issues that arise during shipment and evaluate employee performance.
  • Create a positive work environment and maintain employee morale.
  • Participate in meetings and extend work hours as needed, including being on call 24/7 for emergencies.

Requirements

  • Degree in related field or 5+ years of equivalent experience in transportation or logistics.
  • 2+ years experience in a manager/supervisor or lead position in Traffic or related field.
  • Understanding of DOT rules and regulations, vehicle weight capacity and load specs.
  • Ability to work flexible hours, including weekends and holidays.
  • Demonstrated leadership abilities, with experience in coaching, counseling and conflict resolution.
  • Exceptional organizational and time management skills.
  • Ability to manage stress in a fast-paced environment and adapt to change.
  • Proficiency in Microsoft Word, Excel, Outlook, and related applications.
  • Knowledge of Transportation Management Systems (TMS) software related to load processing and shipment tracking.
  • Strong analytical skills, including the ability to extract, compile and analyze data.

Nice-to-haves

  • Bilingual communication skills are a plus.
  • Preferred experience with Truck Mate, PC Miler, Fleetmatics, RoadNet.
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