Regional Manager, Revenue Management Operations

$65,000 - $95,000/Yr

Hilton - Augusta, ME

Full-time - Mid Level

Remote - Augusta, ME

Accommodation

About the position

The Regional Manager, Revenue Management Operations at Hilton plays a crucial role in supporting the company's sales, revenue management, call center, and analytics functions. This position is part of the Commercial Services team and focuses on enhancing Hilton's commercial engine to achieve profitable growth. The role involves working on projects related to the Global Revenue Optimization (GRO) system, enterprise initiative deployment, and executing commercial strategies, all while collaborating with various teams and stakeholders.

Responsibilities

• Provide revenue management tactical and strategic support to hotels and above property revenue managers
• Participate in the analysis of hotels/brands/categories performance and identify opportunities for performance improvement and the action steps required to achieve improved market share
• Prepare training materials designed to educate hotel/management company teams
• Identify process weaknesses and develop solutions for efficiency
• Participate in major discipline initiative/program/application deployments

Requirements

• Seven (7) years of professional experience
• Five (5) years of revenue management experience
• Four (4) years of experience using automated RM systems and tools
• Proficient in Microsoft Excel, Word, and PowerPoint
• Excellent business communication skills both verbal and written
• Ability to analyze large data and articulate findings through storytelling
• Ability to work under tight deadlines and manage multiple requests
• Team player mentality: humility, drive and collaboration

Nice-to-haves

• BA/BS Bachelor's Degree or MS/MA/Master's Degree
• Ten (10) years of professional experience
• Four (4) years of on-property experience
• Three (3) years of experience working with OnQ Rate & Inventory and Global Revenue Optimization (GRO) systems
• Cross-brand or product line experience
• MicroStrategy proficiency
• Experience with travel industry reservation and hotel property management systems
• Strong experience in hospitality and inventory control
• Spanish language skills

Benefits

• Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Employee stock purchase program (ESPP) at a 15% discount
• Paid parental leave for eligible Team Members
• Mental health resources including free counseling through Employee Assistance Program
• Paid Time Off (PTO)
• Comprehensive medical and prescription drug coverage
• Dental coverage
• Vision coverage
• Life insurance
• Short-and long-term disability insurance
• 401(k) savings plan
• Flexible spending accounts
• Health savings account
• Educational assistance program
• Adoption assistance
• Backup childcare program
• Pre-tax commuter benefit
• Travel discount