Regional Manager

American Communities - Houston, TX

Full-time - Mid Level

Houston, TX

Construction of Buildings

About the position

American Communities is a family-owned real estate company dedicated to revitalizing apartment communities and transforming them into homes. The Regional Manager will have overall management responsibility for the performance and operation of properties and personnel within an assigned portfolio. This role is crucial for ensuring the overall profitability, financial direction, coordination, and evaluation of the communities under supervision. The portfolio size may range from 3 to 6 properties, depending on their size and complexity, with 2 to 17 employees per site. The Regional Manager will be responsible for hiring, training, and developing personnel to meet occupancy, budget, and profit standards for each property. In this position, the Regional Manager will oversee various aspects of property management, including personnel management, financial oversight, business planning, special projects, administration management, and marketing. The role requires working closely with on-site managers to recruit and select qualified personnel, providing leadership and direction for all on-site employees, and ensuring compliance with employment laws. Regular coaching, counseling, and performance evaluations for staff members are essential components of this role. Financial responsibilities include recommending operating goals and strategies to maximize revenue, controlling expenses, and preparing annual budgets for approval. The Regional Manager will analyze monthly statements and variances for each property, prepare revenue outlooks for senior management, and approve or disapprove expenditures that exceed budget limits. Additionally, the role involves communicating and implementing company objectives for each property, supporting site managers in vendor negotiations, and making routine inspections to ensure compliance with company policies. The Regional Manager will also be involved in special projects, such as entertaining and touring visitors, and acting as a liaison between upper management and site personnel. Marketing responsibilities include developing and recommending marketing programs, consulting on rent adjustments, and providing ongoing training for leasing personnel. Overall, this position requires a proactive approach to seeking educational opportunities and self-improvement for personal growth and development.

Responsibilities

• Oversee the performance and operation of properties and personnel in an assigned portfolio.
• Hire, train, and develop personnel to meet occupancy, budget, and profit standards for each property.
• Work with on-site managers to recruit, select, and place qualified on-site management personnel.
• Provide leadership and direction for all on-site employees, ensuring effective employee relations and compliance with employment law.
• Conduct training and work sessions for managers and staff to enhance job skills and effectiveness.
• Recommend operating goals and strategies to maximize revenue and control expenses.
• Prepare annual budgets for approval with the assistance of community managers.
• Analyze monthly statements and variances for each property and report those variances as required.
• Prepare and review 30-60 day revenue outlooks for senior management.
• Analyze, approve, or disapprove expenditures where expense budgets would be exceeded.
• Communicate, implement, and follow up on company/owner objectives for each property.
• Support site managers in negotiations with major vendors and conduct routine inspections of properties.
• Recommend maintenance and capital improvements for each property to maintain and enhance asset value.
• Act as a liaison between upper management and site personnel, reviewing and approving salary adjustments for site personnel.
• Ensure operational compliance with management agreements and local, state, and federal laws, including Fair Housing regulations.
• Develop and recommend marketing programs to meet property performance objectives and ensure cost-effectiveness.

Requirements

• College degree in a related field and/or minimum 5 years supervisory, property management experience required.
• Proficient in Microsoft Excel and Word, with the ability to use Yardi and other office equipment.
• Strong communication skills, with the ability to present information effectively in one-on-one and small group situations.
• Analytical skills to make and implement decisions under conditions of risk and uncertainty.
• Supervisory experience in property management.

Nice-to-haves

• Experience in copywriting for marketing purposes.
• Knowledge of Fair Housing regulations.