Regional Operations Director - Florida North/Central

Pm Pediatrics - Oak Ridge, FL

Full-time - Senior

Oak Ridge, FL

51-100 employees

Ambulatory Health Care Services

About the position

The Regional Operations Director (ROD) is responsible for leading a portfolio of 8-12 urgent care locations, managing approximately 100 team members through 6-8 direct reports, and overseeing a P&L of $10-30 million. The ROD will develop market growth strategies, drive business and clinical outcomes, and play a key role in the leadership team, reporting directly to the Senior Vice President of Clinical Operations.

Responsibilities

• Manage the region's profitability through P&L statements, operations, labor management, contract management, and clinical outcomes.
• Review and analyze budget, implementing cost-control measures to ensure fiscal responsibility and profitability.
• Drive operational, financial, team, and clinical performance through KPIs including market growth, clinical productivity, staffing, attrition, quality, and safety.
• Streamline processes, workflows, and procedures to maximize efficiency and productivity.
• Recruit, train, and develop regional leaders into a high-functioning care team.
• Provide engaged, on-site presence to local leaders and hold them accountable for achieving defined KPIs.
• Create a collaborative culture that addresses complex problems facing the region.
• Coordinate provider schedules and backup systems to minimize clinical care disruptions.
• Oversee vendor and inventory management and ensure compliance with accrediting body standards.

Requirements

• Bachelor's degree required; preferred master's degree or clinical equivalent.
• Minimum 5+ years of healthcare management experience, including multi-site operations management.
• Strong leadership skills and ability to motivate and develop employees of diverse professional backgrounds.
• Prior P&L management experience with strong financial expertise and analytical skills.
• Quality/process improvement experience preferred.
• Knowledge of marketing, communications, insurance contracting, and billing practices in healthcare.
• Proficiency in MS Excel and MS Office suite required.

Nice-to-haves

• Experience in process improvement initiatives.
• Familiarity with healthcare marketing and communications.

Benefits

• Competitive salary range of $122K - $155K per year.
• Opportunities for professional development and growth within the company.