Setpoint Integrated Solutions, Inc. (Formerly Dmc Carter Chambers, Inc.) - Baton Rouge, LA
posted 4 months ago
The Regional Operations Director will play a crucial role in overseeing and managing the distribution and service efforts across multiple branch locations within a defined area. This position is responsible for ensuring that all operations are conducted efficiently and effectively, adhering to company policies, safety standards, and quality requirements. The Director will lead the branch operations, focusing on optimizing operational efficiency and maximizing profits while maintaining compliance with industry regulations and company practices. In this role, the Regional Operations Director will have full ownership of branch Key Performance Indicators (KPIs) such as Product Margin, Labor Utilization, On-Time Delivery, and Safety and Quality Scorecards. The Director will also hold full Profit and Loss (P&L) responsibility for all branches, which includes managing inventory and ensuring that annual business plans and budgets are met. The position requires active participation in business reviews and collaboration with branch management to ensure accountability and adherence to job responsibilities. The Director will ensure that all branches comply with Environmental, Health and Safety (EHS) requirements, Quality Management System (QMS) standards, and the company’s Shop Certification and On-Boarding Programs. Leadership and mentoring will be key components of this role, as the Director will provide guidance to branch management on operational excellence, financial acumen, and personnel management. Additionally, the Director will be responsible for identifying business opportunities and fostering positive relationships with customers to meet their expectations and goals. The position also involves planning for consistent product availability and manpower, ensuring realistic production schedules, and driving continuous improvement initiatives to reduce costs and eliminate waste. The Regional Operations Director will communicate with Human Resources regarding staffing needs, performance evaluations, and staff development to achieve functional excellence across all branches.