Regional Portfolio Manager

$50,000 - $60,000/Yr

Metropolitan Management Corporation - Seattle, WA

Full-time - Mid Level

Seattle, WA

Real Estate

About the position

The Regional Portfolio Manager will oversee the operational performance of a select portfolio of multifamily properties in the Puget Sound region. This role requires a results-driven and highly organized real estate management professional who can thrive in collaborative environments and demonstrate exceptional problem-solving skills. The position emphasizes strategic acquisition and management of properties, ensuring operational excellence and high resident satisfaction.

Responsibilities

• Oversee the operational performance of a select portfolio of properties, ensuring optimal management and efficient execution of day-to-day activities.
• Supervise, recruit, and provide ongoing training and development for on-site personnel to maintain a high standard of operational excellence.
• Develop and enforce strategies for managing delinquency, overseeing the collections process, and coordinating eviction proceedings when necessary.
• Conduct in-depth, periodic inspections of assigned properties to ensure compliance with internal standards and identify areas for operational improvement.
• Formulate and review the annual budget for the portfolio, closely monitoring financial performance through regular analysis of Profit & Loss statements.
• Address and resolve escalated tenant issues with professionalism and diplomacy, ensuring high levels of resident satisfaction and retention.
• Maintain a robust after-hours support system, providing assistance during emergencies and ensuring seamless coordination between maintenance teams and on-site staff.
• Analyze and conduct regular competitive market surveys to assess market conditions and ensure the portfolio remains competitive in terms of pricing, amenities, and overall value.
• Ensure full compliance with all applicable fair housing laws, landlord/tenant regulations, and organizational policies, mitigating risk and safeguarding company interests.
• Oversee payroll management for on-site staff, verifying and ensuring the accuracy of payroll submissions before processing.

Requirements

• A minimum of 3 years' experience in the multifamily real estate sector, with a solid track record of success in property management and operations.
• Demonstrated leadership experience, with at least 3 years in a management role, overseeing teams and driving operational success in a fast-paced environment.
• Expertise in utilizing Microsoft Office Suite and other internet-based property management platforms, with a keen ability to leverage technology for operational efficiency.
• Exceptional organizational acumen, with a meticulous attention to detail and the ability to manage multiple priorities in a high-pressure environment.
• Strong problem-solving capabilities, with the ability to remain composed and decisive in the face of challenges.
• Superior interpersonal and communication skills, with the ability to build and maintain positive relationships with residents, staff, and external partners.