Regional Processing Manager - (Pulte Mortgage)

About the position

The Regional Processing Manager at Pulte Mortgage is responsible for leading a team of Loan Processors to ensure efficient loan approvals and timely closings for customers. This hybrid role emphasizes leadership, employee engagement, and operational effectiveness, making a significant impact on the company's processing operations.

Responsibilities

• Lead a team of Loan Processors to expedite loan approvals and close homes on time.
• Identify efficiency and productivity opportunities in collaboration with cross-functional managers.
• Drive results through effective leadership of the team and their pipeline.
• Promote a positive and high-performing culture through teamwork.
• Communicate process enhancements and new initiatives effectively.
• Coach employees to develop their knowledge and skills.
• Ensure appropriate staffing through retention and hiring of talent.
• Evaluate employee performance and implement performance plans as needed.
• Conduct bi-annual performance reviews and annual compensation planning.
• Address customer concerns using business acumen and interpersonal skills.
• Plan team and cross-functional events to foster engagement.

Requirements

• Minimum 5 years of leadership/management experience in mortgage fulfillment or a similar financial field.
• Strong understanding of the mortgage industry, guidelines, and practices.
• Commitment to quality control and compliance with regulatory and investor guidelines.
• High level of curiosity and problem-solving ability.
• Excellent verbal and written communication skills.
• Ability to think big picture for departmental and company benefit.
• Proven ability to generate and execute ideas for efficiency.
• Positive energy that contributes to a healthy work environment.
• High School diploma or equivalent; Bachelor's degree preferred.

Benefits

• Supportive leadership promoting growth and development.
• Flexible hybrid work schedule for work/life balance.
• Generous employee benefits and vacation policy.
• Stability and reliability from PulteGroup, the nation's 3rd largest homebuilder.