PacificSource Health Plans - Bend, OR
posted 4 months ago
As the Regional Sales Director at PacificSource, you will play a pivotal role in representing the company in the marketplace and the broader business community. Your primary responsibility will be to oversee the training, support, and performance of PacificSource Sales Representatives and Account Managers. You will be tasked with the solicitation, sales, and retention of clients to achieve the growth and financial performance goals of PacificSource Health Plans. Building positive relationships with brokers in your assigned region is essential, as is ensuring that the distribution channel is well-educated about the company's products and services. You will also provide direct sales and service to employers when necessary. In this role, you will coordinate with the Sales and Marketing Department to assess customer needs within your sales territory. You will supervise the training and assignments of Sales Executives and Account Managers, conducting regular staff meetings to keep the team informed about sales goals, promotions, advertising, new products, and marketing policies. Timely turnaround on quotes and proposals will be a priority, as will overseeing the development and execution of the Target Account Strategy. You will serve as an escalation point for unresolved client complaints and concerns, ensuring that positive relationships with consultants and brokers are established and maintained. Your responsibilities will also include organizing and leading Producer or Broker Advisory Council meetings, working closely with senior executives to achieve growth and profitability goals, facilitating negotiations for group renewals, and monitoring sales goals according to established protocols. You will oversee communication and sales methodology in deploying the community health plan model in designated geographic territories and maintain relationships with vendors and business partners. Additionally, you will be responsible for hiring, staff development, coaching, performance reviews, and corrective actions for your team, as well as developing annual department budgets and monitoring spending throughout the year. As a key team member, you will actively participate in Manager/Supervisor meetings and various strategic and internal committees to disseminate information within the organization and represent the company philosophy. You will also assist Provider Contracting Representatives as needed and ensure compliance with PacificSource privacy policy and HIPAA laws regarding confidentiality and security of protected health information.