Regional Sales Operations Manager (Public Sector)

Appian - Mclean, VA

Full-time - Mid Level

Mclean, VA

Publishing Industries

About the position

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things. As part of a high-performance, fast-moving, and collaborative GTM Operations team, your role as Regional Sales Operations Manager aims to strengthen and scale the operational capabilities of the Sales Region.

Responsibilities

• Support the Regional Sales VPs with organizational structure, strategy, and talent management.
• Serve as a strategic advisor to the business in navigating the operational strategy.
• Operationalize the Regional plan and design by establishing the customer segmentation model, coverage model, role design & territory design.
• Manage Weekly operational forecast, pipeline management and inspection process.
• Deploy Quota / Target allocation & assignments.
• Provide thoughtful, actionable and analytical studies to the Sales Leaders (vs descriptive reporting only).
• Project manage key initiatives relevant to new customer acquisition, sales productivity and the coordination between sales and marketing operations.
• Lead a weekly, monthly and quarterly forecasting cadence for the Region and areas within.
• Driving a monthly pipeline review to ensure adequate quota coverage and pipeline created.
• Driving business process, workflow creation & re-engineering and productivity improvement initiatives.
• Working in key sales process applications including but not limited to SFDC, Appian, Xactly, Tableau, and others.

Requirements

• College Degree and 5-8 years related work experience required, MBA Preferred and can substitute for experience.
• Background in Sales Operations or Sales Finance.
• Experience with Salesforce, quoting tools, and forecasting tools.
• Ability to interface with all levels of employees, from Executive level to employee base.
• Ability to manage multiple, concurrent projects and work independently and thrive in a fast-paced, constantly changing environment.
• Strong customer service orientation, analytical and problem-solving skills.
• Excellent communication skills, written, interpersonal and presentation skills.

Nice-to-haves

• Software/SaaS Industry experience preferred.
• Knowledge of US Public Sector (DoD and State and Local government) finance preferred.