Regional Sales Support Associate

Valpak Direct Marketing Systems

Full-time - Entry Level

Professional, Scientific, and Technical Services

About the position

The Regional Sales Support Associate is responsible for providing comprehensive sales support to local leaders and sellers within assigned regional markets. This role requires a high degree of sales system acumen and the ability to work independently while collaborating with team leads and senior management to execute a cohesive support methodology across the region. The associate will act as a primary point of contact for clients and sales leaders, ensuring effective communication and support for various sales tools and processes.

Responsibilities

• Support sales leaders and approved sellers in the development of sales presentations, including research, demographics, and assembling PowerPoints.
• Assist with local account management using advanced knowledge of sales tools, including Salesforce - CPQ, payment systems, and more.
• Act as the first point of client contact for assigned house accounts, managing contract renewals and communicating product offerings.
• Provide training and support for seller sales tool questions and schedule additional training as needed.
• Assist with call tracking numbers and digital performance research and analysis.
• Back up sales leadership with quote approvals and understanding sales promotions and client exceptions.
• Liaison between regional sales and corporate support for change requests and issue resolution.
• Manage deadline schedules and product inventory reporting, alerting sales of changes or concerns.
• Support local Collections and A/R management, including reviewing aging reports and assisting with client communications.
• Assist with rep offboarding and new rep operational onboarding, as well as ongoing training for Valpak products.
• Assist with general administration of local markets, including tracking sales contests and commission reviews.
• Manage orders/shipping for the region through corporate-approved vendors.
• Complete assigned projects to support regional markets.

Requirements

• 2+ years of proven success in a sales support role.
• Experience in print and digital advertising sales preferred.
• A college degree is preferred but not required.
• Strong verbal and written communication and presentation skills.
• Intermediate-level experience in Microsoft products, including Excel, Word, and PowerPoint.
• Salesforce CRM experience, with knowledge of CPQ & Case management preferred.
• Ability to manage deadlines and operate with a sense of urgency.
• Advanced problem-solving skills.

Nice-to-haves

• Knowledge of Business Intelligence and CRM systems for data monitoring and visualization.