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Midtown Athletic Club - Chicago, IL
posted 2 months ago
Full-time - Entry Level
Chicago, IL
Amusement, Gambling, and Recreation Industries
About the position
The Regional Sales Support Specialist (RS3) at Midtown Athletic Club plays a crucial role in connecting prospective members with the club's offerings. This position focuses on engaging with potential members through phone and digital communication, guiding them towards visiting the club and exploring its benefits. The RS3 is expected to be a proactive helper, an empathic listener, and a positive influence on both the membership team and the lives of others.
Responsibilities
- Initiate conversations with prospective members through phone and digital communication.
- Deliver high levels of outreach in a fast-paced environment, responding to inquiries promptly.
- Personalize the experience for each engaged prospect by connecting and understanding their aspirations.
- Learn about the clubs and the fitness industry to effectively educate prospects on products and services.
- Contribute as an individual player while also collaborating in team environments and group meetings.
Requirements
- Previous hospitality, sales, or customer service experience with a proven track record of success.
- Exceptional interpersonal skills.
- Effective communication skills.
- Ability to ask engaging questions to understand and help change lives.
- Passion for helping people achieve their aspirations and goals.
- Positive, can-do attitude with a willingness to improve and learn.
