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Midtown Athletic Club - Rochester, NY
posted 2 months ago
Full-time
Rochester, NY
Amusement, Gambling, and Recreation Industries
About the position
The Regional Sales Support Specialist (RS3) at Midtown plays a crucial role in connecting prospective members with the club's offerings. This position focuses on engaging with potential members through proactive communication, guiding them towards visiting the clubs, and enhancing their overall experience. The RS3 is expected to be an empathic listener and a proactive helper, contributing positively to the membership team's success and the lives of others.
Responsibilities
- Initiate conversations with prospective members through phone and digital communication.
- Deliver high levels of outreach in a fast-paced environment, responding to inquiries promptly.
- Personalize the experience for each engaged prospect by connecting and understanding their aspirations.
- Educate prospects about the clubs, products, services, and competitive advantages.
- Contribute as an individual player while also collaborating in team environments and group meetings.
Requirements
- Previous hospitality, sales, or customer service experience with a proven track record of success.
- Exceptional interpersonal skills.
- Willingness to ask engaging questions to help change lives.
- Extremely effective communication skills.
- Great teammate with a passion for helping others succeed.
- Passionate about helping people achieve their aspirations and goals.
- Positive, can-do attitude with a willingness to improve and learn.
