Regional Supervisor

$60,000 - $60,000/Yr

Dunkin' Brands - Richland Center, WI

Full-time - Mid Level

Richland Center, WI

51-100 employees

Lessors of Nonfinancial Intangible Assets (except Copyrighted Works)

About the position

The Regional Supervisor at Dunkin' oversees the operations, safety, systems, growth, and development of employees and business across a region of five to eight restaurants. This role is designed for experienced professionals seeking growth within one of the largest Dunkin' franchise groups, with a focus on training and development to ensure successful management of multiple locations.

Responsibilities

• Coaching and developing Restaurant Managers to effectively manage a singular restaurant.
• Communicating and confirming understanding of company goals, expectations, and initiatives to Restaurant Managers.
• Leading and developing high-performing Management Team Members through recruitment, onboarding, training, and performance management.
• Promoting an environment focused on guest satisfaction and addressing location-specific needs.
• Ensuring compliance with company, brand, state, and federal requirements through regular reporting and task completion.
• Identifying and resolving issues in a timely manner, guiding Restaurant Managers to implement solutions.
• Understanding and evaluating competition to address business opportunities and oversee marketing initiatives.
• Communicating results, recognizing top performance, and encouraging a collaborative environment.
• Ensuring compliance with applicable laws within the district.

Requirements

• Five years of previous leadership experience in retail, restaurant, or hospitality management is required.
• Strong understanding of company financials and ability to influence positive change in key restaurant metrics.
• Excellent organization and effective follow-up skills with teams.
• Professional and clear communication skills, both written and spoken.
• Demonstrated honesty, integrity, and a positive influence.
• Ability to identify, attract, recruit, and retain individuals with leadership and managerial talent.
• Good time-management and problem-solving skills.

Nice-to-haves

• Experience in multi-unit management.
• Knowledge of Dunkin' or Baskin-Robbins operations.

Benefits

• Health Benefits (health, dental, and vision)
• 401k and 401K matching
• Short- and Long-Term Disability
• Flexible Spending Account
• Life Insurance
• Paid time off
• Paid training
• Use of Company Automobile
• Use of Company Phone
• Use of Company Laptop
• Scholarship Opportunities (up to $3,000 per employee per year)
• Flexible Schedules
• Employee Assistance Program
• Employee Discounts
• Annual Apparel Gifts
• Invited to attend Corporate Meetings and Events with opportunities to earn cash and prizes.