Regional Vice President of Operations

PharMerica - Charlotte, NC

Full-time - Senior

Charlotte, NC

Health and Personal Care Retailers

About the position

The Regional Vice President (RVP) of Operations at BrightSpring Health Services is responsible for overseeing and managing Home Health operations within a designated region. This role involves direct management of Area Vice Presidents and their respective operations, ensuring that efficient processes are in place to meet financial and operational objectives. The RVP will work closely with senior leadership to align operational activities with the company's overall business strategies, focusing on operational excellence and effective resource management.

Responsibilities

• Oversee and manage Home Health operations for an assigned region.
• Directly manage Area Vice Presidents and their operations.
• Ensure efficient processes are in place to meet financial and operational objectives.
• Manage budgets and analyze data to identify areas for improvement.
• Implement strategies to optimize operations and lead a team to achieve operational goals.
• Collaborate with other business functions such as Sales, Clinical Operations, HR, and Finance.
• Work closely with clinical leadership to ensure operational standards of excellence.
• Monitor changing business needs and implement actions to address them.
• Leverage technology to identify underperforming operations and develop corrective action plans.
• Ensure compliance with regulatory and company processes and procedures.
• Develop trusting relationships with clinical leaders and healthcare executives.
• Coach AVPs in budget and financial goals for the operating area.
• Consult on operational risk factors and contribute to mitigation plans.
• Participate in the annual budgeting process for the Home Health Division.
• Hold leaders accountable for achieving budgets and quality goals.
• Provide leadership, mentoring, and development to direct reports.
• Report on business, admission, and clinical goals to division President and CEO.
• Recruit, interview, hire, and train direct reports.
• Monitor turnover and ensure proper hiring and training of staff.
• Collaborate with payer contracting to negotiate contracts.
• Monitor metrics proactively to effect positive change.
• Collaborate with business partners to forecast monthly admissions and growth.

Requirements

• Degree in health administration or related field.
• Ten or more years of experience with significant P&L responsibility.
• Multi-site management experience in home health, hospice, or related health programs.
• Licensed as a Registered Nurse or other clinical license preferred.
• Knowledge of regulations and reimbursements in home health care.
• Financial operations knowledge.
• Results-oriented ability.