Regional Vice President of Operations

Phi - Dillsburg, PA

Full-time - Senior

Dillsburg, PA

Air Transportation

About the position

The Regional Vice President of Operations at Presbyterian Senior Living is a leadership role responsible for implementing and overseeing the operational strategies for Nursing, Continuing Care Retirement Communities (CCRC), Home and Community-Based Services (HCBS), and Assisted Living/Personal Care programs. This position ensures compliance with established policies and regulations while promoting quality care and operational effectiveness across multiple communities.

Responsibilities

• Implement the PSL Nursing, CCRC, HCBS, and Assisted Living/Personal Care strategy consistent with the strategic plan.
• Develop and implement standards, policies, and procedures for Nursing, CCRC, HCBS, and Assisted Living/Personal Care programs in conjunction with the COO.
• Ensure compliance with federal, state, and local regulations for all programs.
• Oversee the quality of care, resident rights, operational effectiveness, and budget compliance.
• Direct, coordinate, and supervise operations of designated CCRC and Personal Care campuses.
• Establish a quality working and living environment at assigned communities.
• Ensure effective delivery of service and implementation of the PSL Health and Wellness Philosophy.
• Interact cooperatively with residents, families, and team members to address problems or complaints.
• Supervise, evaluate, and assess competencies of Executive Directors/Campus Administrators.
• Accountable for fiscal integrity, including budget development and reimbursement strategies.
• Ensure compliance with applicable laws and regulations, including fair housing laws.
• Monitor trends and regulations relevant to the program's mission and make recommendations.
• Collaborate with VP of Sales and Marketing for effective marketing and public relations programs.
• Support independent living operational effectiveness and program development.
• Work with the Vice President of Clinical Excellence on clinical applications and regulatory compliance.
• Develop policies, procedures, and standards of service for assigned communities.
• Act as a catalyst for continuous quality improvement and assist in community initiatives.
• Ensure compliance with privacy security and ethical practices.

Requirements

• Five years' experience in health care administration required.
• Bachelor's degree in gerontology, administration, or related field required.
• Master's degree preferred.
• Prior experience as a Nursing Home Administrator of a long-term health care community required.
• Current state licensure in which the organization operates, or immediate ability to obtain a license.
• Strong financial management skills and regulatory knowledge of programs supervised.
• Demonstrated ability to work within the structure of a CCRC and a multi-community organization.
• Knowledge of Microsoft Office, including Word & Excel, and email applications required.
• Strong written and oral communication skills.