Interim HealthCare - Madison, WI
posted 8 days ago
Full-time - Senior
Madison, WI
251-500 employees
Ambulatory Health Care Services
About the position
The Regional Director of Operations at Interim HealthCare is a senior leadership role responsible for overseeing the day-to-day operations of home healthcare services across multiple locations. This position involves developing and implementing operational strategies, ensuring compliance with regulatory standards, and leading a team of administrators and clinicians to deliver quality care to patients. The role emphasizes a commitment to work-life balance and offers a supportive work environment focused on excellence and accountability.
Responsibilities
- Develop and implement operational strategies to optimize the delivery of Home Health services across multiple locations.
- Monitor and evaluate key performance indicators (KPIs) related to patient care, staff productivity, and financial performance.
- Enforce, maintain, and develop standard operating procedures (SOPs) while seeking innovative ways to enhance processes.
- Collaborate with clinical and administrative teams to ensure compliance with regulatory standards and best practices.
- Provide leadership and guidance to office administrators and staff to promote a positive working culture built on excellence and accountability.
- Assist in auditing documentation and ensure response to Additional Documentation Requests (ADRs).
- Ensure compliance with processes and help develop and implement new processes.
Requirements
- Experience in healthcare operations management (at least 10 years), preferably as a Registered Nurse with strong Home Healthcare experience.
- Experience working with a Medicare Certified Home Health Agency (at least 5 years).
- Past/Current experience with oversight of a multi-site region.
- Strong understanding of regulatory requirements and quality standards in Home Healthcare.
- Excellent communication and interpersonal skills.
- Strategic planning abilities with a focus on driving operational efficiency and growth.
Benefits
- Mileage reimbursement
- Paid holidays
- 401(k) with 3% match
- Health insurance
- Dental insurance
- Paid time off
- Vision insurance
- 401(k) matching
- Life insurance
- Referral program
