Hhm Hotels - Chicago, IL
posted about 2 months ago
HHM Hotels is seeking an experienced and strategic Regional Vice President of Operations to lead and oversee a prominent cluster of branded hotels across the Midwest. This individual will possess operational expertise and will drive excellence in guest service, performance, and financial results across the region for their owners and the brands. The role will report to the Senior Vice President of Operations and requires regular travel to other corporate offices and assigned hotels. In this role, you will partner with above property and regional revenue and sales and marketing leaders to ensure maximization of revenues and profits, adherence to internal controls, optimization of productivity, and coordination of efforts towards achieving overall objectives. You will assist and direct property leadership in revenue growth, market share performance, and sales initiatives in coordination with the corporate support team to achieve positive outcomes. Additionally, you will communicate strategic plans and periodic financial results to senior leaders, owners, and other stakeholders in a clear and concise manner. Your responsibilities will include interviewing, selecting, training, scheduling, coaching, and supporting associates, ensuring they perform in accordance with established brand or hotel standards consistent with HHM Hotels core values. You will monitor the Capital Improvement process for the Portfolio and communicate to ownership the Capital Budget plan and any Emergency Capital. Furthermore, you will supervise the development of and revisions to hotels' business plans and annual budgets, review and analyze financial reports, and provide leadership and mentorship consistent with HHM Hotels Core Values in the areas of setting goals, recognizing achievement, and developing other leaders. As the liaison with the owners of the properties, you will establish and maintain effective relationships, travel to attend corporate meetings, sales trips, and serve on committees. You will also monitor quality assurance scores and/or guest feedback and communicate to and train general managers and associates accordingly. Practicing safe work habits and performing other duties as requested by management will also be part of your role.