About The Position

The Registered Nurse position at Parkland Health and Hospital System involves providing complex clinical specialty care through non-diagnostic telephone assessments for assigned patient populations. The role requires adherence to established nursing guidelines and protocols to determine the urgency of medical evaluations based on patient symptoms. This position is part-time with rotating shifts, emphasizing patient advocacy, effective communication, and collaboration with healthcare teams.

Requirements

  • Must be a graduate from an accredited school of nursing.
  • If less than 9 months experience, a Nurse residency is required. LVN experience does not waive this requirement.
  • Must have current, valid RN license or temporary RN license from the Texas Board of Nursing; or, valid Compact RN license.
  • Must obtain within 90 days of hire or placement in role a healthcare provider CPR course completion card from an approved provider.
  • Must pass typing test with minimum score of 20 words-per-minute and no more than 3 errors.
  • Must be able to demonstrate effective interpersonal and oral/written communication skills.
  • Must possess excellent listening skills.
  • Must be able to communicate effectively, in English, to include but not limited to, communication via telephone, overhead paging and in person.
  • Must be able to demonstrate patient centered/patient valued behaviors and be capable of handling complex clinical care utilizing independent judgment.

Nice To Haves

  • Additional specialty certifications may be required.
  • Knowledge of BioTel Medical Control System and related protocols.

Responsibilities

  • Provides non-diagnostic telephone assessment of patient's symptoms and/or situations adhering to medically approved nursing assessment guidelines to determine the level of urgency and timeframe for evaluation based on nature of symptoms.
  • Completes computerized call documentation in an accurate and timely manner in accordance with established Parkland and department standards, goals, and objectives.
  • Serves as a patient advocate, focusing on patient needs, patient rights, and confidentiality, religious and cultural preferences.
  • Provides needs assessment and age-specific health education for assigned patient population.
  • Receives and supports emergency medical activation calls as dictated by needs of the business, and in accordance with the rotating operational schedule.
  • Participates in exercises, instructor-led and web-based training, and scenario-based training as needed to maintain proficiency in all job accountabilities.
  • Provides non-clinical management for incoming/outgoing calls.
  • Responsible for accurate and timely response to incoming calls from field paramedics using the BioTel system.
  • Ensures that patient transport management is clear and coordinated with appropriate healthcare personnel.
  • Keeps shift area properly stocked and prepared for oncoming shifts and sets priorities to ensure that tasks are completed in a timely and productive manner.

Benefits

  • Competitive salary
  • Opportunities for professional development
  • Diverse work environment
  • Health and wellness programs

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Hospitals

Education Level

No Education Listed

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