Registrar Coordinator, Registration, Graduation and Institutional Operations

$42,500 - $50,000/Yr

St. George's University - Great River, NY

Full-time - Entry Level

Great River, NY

About the position

The Registrar Coordinator for Registration, Graduation and Institutional Operations at St. George's University plays a vital role in providing administrative and student support across various schools within the university. This position is responsible for maintaining student records, ensuring compliance with university policies, and delivering excellent service to students, faculty, and staff. The Registrar Coordinator will handle registration activities, degree audits, transcript requests, and grading processes, while working closely with the Institutional Operations team and reporting to the Senior Associate Registrar.

Responsibilities

• Create a student-centered, service-oriented atmosphere and provide excellent customer service.
• Perform registration support services, including enrolling and registering students in Banner.
• Ensure clinical grades are reviewed and entered within 48 business hours.
• Maintain an efficient degree audit/clearance process and quality control procedures.
• Provide class rank information to the OUR leadership and maintain reporting on class rank.
• Serve as the initial point of contact for all telephone calls for SOM students in the US.
• Provide accurate data entry, processing, and maintenance using Banner.
• Process and track transcript requests and ensure compliance with FERPA regulations.
• Generate and mail individually requested replacement diplomas.
• Provide records to the Records Management team for scanning and filing.
• Resolve issues raised by students and faculty and serve as a resource for institutional stakeholders.

Requirements

• Bachelor's degree and 2-3 years of experience in a student services office with an understanding of student records administration.
• Experience interpreting policies and implementing processes to maintain compliance.
• Demonstrated knowledge of student information systems, preferably Banner.
• Understanding of FERPA and knowledge of privacy and confidentiality rules related to student information.
• Advanced skills in MS Word, Access, Excel, and PowerPoint.

Nice-to-haves

• Familiarity with Registrar best practices related to degree auditing and registration policies.
• Exceptional customer service skills and ability to advise and counsel students.
• Ability to work with a diverse population and collaborate effectively with university departments.

Benefits

• Competitive salary range of $42,500 to $50,000 based on experience and qualifications.