Registrar I

Chesapeake Regional Medical Center - Chesapeake, VA

Full-time - Entry Level

Chesapeake, VA

Hospitals

About the position

The Registrar I position at Chesapeake Regional Medical Center is responsible for managing patient registration processes within the Patient Access Department. This role serves as the first point of contact for patients, providing essential customer and financial services, including pre-registration, payer authorization, and financial counseling. The Registrar I ensures compliance with patient access scorecard standards and facilitates smooth patient experiences during registration.

Responsibilities

• Manage registrations for patients for various hospital services.
• Meet patient access scorecard standards by registering patients efficiently.
• Provide pre-registration and payer authorization services.
• Conduct registration services and point of service collections.
• Check medical necessity and provide financial counseling to patients.
• Refer patients to appropriate sources for follow-up as needed.

Requirements

• High school diploma or equivalent required.
• Experience in a healthcare setting preferred.
• Strong customer service skills and ability to communicate effectively.
• Basic knowledge of medical terminology and insurance processes.

Nice-to-haves

• Experience with electronic health records (EHR) systems.
• Bilingual skills are a plus.

Benefits

• Health insurance coverage.
• Paid time off and holidays.
• Retirement savings plan options.