First Health of the Carolinas - Pinehurst, NC

posted about 2 months ago

Part-time - Entry Level
Pinehurst, NC
Ambulatory Health Care Services

About the position

The Registration Coordinator plays a crucial role in managing the registration process for patients at the hospital, including triage, emergency, and inpatient areas. This part-time position requires exceptional customer service skills to support both internal and external customers while ensuring accurate collection and verification of patient information, insurance benefits, and payments.

Responsibilities

  • Responsible for registration of patients and verification of insurance benefits.
  • Pre-certifications and verification of demographic information.
  • Financial assistance referrals and assistance as needed.
  • Cash collections and cash posting receipts.
  • Paging various code situations and knowledge of safety policies and procedures.
  • Assistance in prepping charts and various office duties, including making appointments and ordering supplies.
  • Paging physicians and calling for Rapid Response Team (RRT) and codes.

Requirements

  • High school graduate or equivalent.
  • Understanding of medical terminology.
  • Two years' experience in a medical-related field preferred.
  • Basic computer knowledge and skills.
  • Strong verbal communication skills.
  • Ability to manage multiple tasks in an organized manner.
  • Typing and computer literacy.

Nice-to-haves

  • Bilingual skills preferred.
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