Registration Scheduling Specialist
Main Line Health - Malvern, PA
posted 3 days ago
About the position
As a Registration Scheduling Specialist at Bryn Mawr, you will be an integral member of our organization, serving as one of the first points of contact for new patients. Your role involves collecting and capturing accurate patient data while providing excellent, empathetic customer service. You will help patients understand their financial responsibilities and the services available to them. This position offers opportunities for career development, including tuition reimbursement for further education, with eligibility for up to $6,000 per year based on your employment status. You will engage with nursing staff, other departments, physician offices, and the general public to provide outstanding service. The Main Line Health Family values a diverse range of backgrounds and abilities, and we all share a common purpose: providing superior service and care.
Responsibilities
- Serve as the first point of contact for new patients.
- Collect and capture accurate patient data.
- Provide excellent and empathetic customer service.
- Help patients understand their financial responsibilities and available services.
- Engage with nursing staff, other departments, and the general public.
Requirements
- 2+ years of customer service experience.
- Excellent customer service and computer skills.
Nice-to-haves
- Minimum of 2 years of registration experience in a medical setting.
- Knowledge of medical terminology.
- Knowledge of insurance and third party reimbursement.
Benefits
- Eligible for up to 160 hours of paid time off per year based on employment status.
- Employee discounts to various activities, services, and vendors.
- Free employee parking.
- Tuition reimbursement for further education.
