Centene - Austin, TX

posted 5 months ago

Full-time - Mid Level
Austin, TX
Ambulatory Health Care Services

About the position

Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, we are seeking a dedicated individual to perform or assist with regulatory filings for medium/high risk states, aiming for annual approval for individual commercial marketplace health plans. This role involves completing Qualified Health Plans (QHP) federal and/or state required application templates and documents, particularly for medium/high risk states, and includes policy forms for individual commercial marketplace products for low-risk states. The successful candidate will guide and conduct special projects, review and interpret application instructions from regulatory agencies such as the Department of Insurance (DOI) and the Centers for Medicare & Medicaid Services (CMS), and assist in developing and implementing auditing and monitoring strategies for these states. In this position, you will oversee and prepare Qualified Health Plan templates and formal regulatory filing documents, seeking approval for our individual commercial marketplace health plans through the Health Insurance Oversight System (HIOS) and the System for Electronic Rates & Forms Filing (SERFF) for high-risk states. You will audit QHP documents to ensure compliance, accuracy, and alignment with product intent. Collaboration is key, as you will actively manage and work with Sources of Truth (SOT) document owners for QHP filing template and policy form development, continuously supporting the SOT creation process and auditing complex data inputs as required by DOI and CMS. You will also represent the Regulatory Operations team in cross-functional meetings, ensuring the currency of information related to regulatory and market landscapes, and lead meetings as necessary. Analyzing proposed and enacted federal and state legislation and regulatory orders will be part of your responsibilities, as you communicate impacts and risks to your team and other departments for advocacy and implementation needs. Additionally, you will lead the implementation of new regulations impacting QHP scope of work and related policy forms and filing templates. Ownership of team activities for the maintenance, implementation, and continuous improvement of department policies, procedures, and work processes is essential to ensure compliance with corporate standards. You will assist in managing relationships with regulatory agencies and lead the onboarding and training of new employees, maintaining and updating training materials. This role may also involve coordinating and leading internal projects, acting as a subject matter expert for the department, and performing other duties as assigned while complying with all policies and standards.

Responsibilities

  • Perform or assist with regulatory filings for medium/high risk states seeking annual approval for individual commercial marketplace health plans.
  • Complete Qualified Health Plans (QHP) federal and/or state required application templates and documents for medium/high risk states.
  • Guide and conduct special projects; review and provide interpretation of application instructions from regulatory agencies.
  • Assist in the development and implementation of auditing and monitoring strategies for medium/high-risk states.
  • Oversee and prepare Qualified Health Plan templates and/or formal regulatory filing documents for approval.
  • Audit QHP documents for high-risk states ensuring compliance and accuracy.
  • Manage and collaborate with Sources of Truth (SOT) document owners for QHP filing template and policy form development.
  • Support SOT creation process and audit complex data inputs across SOT documents.
  • Attend and represent the Regulatory Operations team in cross-functional meetings.
  • Analyze proposed and/or enacted federal and state legislation and communicate impacts and risks.
  • Lead implementation of passed legislation or new regulations impacting QHP scope of work.
  • Coordinate team activities for the maintenance and improvement of department policies and procedures.
  • Assist with managing relationships with regulatory agencies.
  • Lead onboarding of new employees and training of analysts on essential job duties.
  • Coordinate and lead internal projects acting as a subject matter expert.

Requirements

  • Bachelor's Degree in Business, Communications, Health Care, Political Science, or equivalent experience required.
  • 4+ years business process or data analysis experience in health insurance, legal, or compliance required.
  • 4+ years' experience in commercial health insurance and/or behavioral health managed care required.
  • 4+ years' experience drafting and auditing filing documentation or QHP Templates preferred.
  • 4+ years' experience auditing database or QHP filing documentation preferred.
  • 4+ years knowledge of SERFF and/or HIOS systems preferred.

Nice-to-haves

  • Experience in regulatory compliance within the health insurance sector.
  • Familiarity with health care policy and legislation.
  • Strong analytical and problem-solving skills.

Benefits

  • Competitive pay
  • Health insurance
  • 401K and stock purchase plans
  • Tuition reimbursement
  • Paid time off plus holidays
  • Flexible work schedules including remote, hybrid, field, or office work options
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