Rehab Operations Specialist

University Health System - San Antonio, TX

Full-time

San Antonio, TX

Hospitals

About the position

The position involves securing and obtaining accurate patient data for registration and scheduling in the outpatient areas of Ambulatory Rehabilitation. The role is crucial for financial clearance and ensuring effective communication with patients regarding charges and estimates, while maintaining confidentiality and providing excellent customer service.

Responsibilities

• Secure and obtain accurate and complete patient data for registration and scheduling.
• Assist with financial clearance by obtaining necessary patient data.
• Understand and complete referral flow for assigned areas to facilitate access.
• Communicate with patients about charges and estimates.
• Collect copays, coinsurance, and other payments owed by patients.
• Maintain strict confidentiality of patient records.
• Provide excellent customer service and adhere to University Health standards.

Requirements

• High school diploma or its equivalent required.
• One year and six months of experience in general office clerical work is required.
• Two years of experience preferred.
• Two years of related college-level coursework may be substituted for one year of experience.
• College or commercial school courses in business functions are preferred.