Rehabilitation Secretary

Himg (Huntington Internal Medicine Group) - Point Pleasant, WV

Full-time - Entry Level

Point Pleasant, WV

Ambulatory Health Care Services

About the position

The Rehabilitation Secretary at Rivers Health is responsible for managing patient scheduling, data entry, and various secretarial tasks to support the rehabilitation department. This role involves direct interaction with patients and healthcare providers, ensuring efficient operations within the therapy services offered.

Responsibilities

• Schedule and receive patients for speech, occupational, and physical therapy.
• Register all patients and contact insurances for prior authorization and re-authorization.
• Enter daily statistics of patients and treatments performed by each department.
• Prepare and maintain patient charts.
• Order office supplies and equipment for the Rehab Department after receiving Director's approval.
• Complete Medicare forms and other necessary forms such as travel vouchers and verification of appointments.
• Answer the phone courteously and perform receptionist duties.
• Maintain tidiness of the office and waiting area, including cleaning desks and countertops.
• Operate office equipment such as copier, fax machine, typewriter, and computer.
• Demonstrate excellence in customer service skills.
• Foster an atmosphere of teamwork and collaboration.
• Participate in quality improvement activities and serve on quality improvement teams.
• Attend staff meetings, in-services, and projects.
• Contact physician offices for written orders and file them in patient charts along with registration and insurance information.

Requirements

• High school diploma or equivalent.
• One to two years of secretarial experience.