REHABILITATION SERVICES TECHNICIAN

$37,440 - $37,440/Yr

State of Arizona - Sierra Vista, AZ

Part-time,Full-time - Entry Level

Remote - Sierra Vista, AZ

Executive, Legislative, and Other General Government Support

About the position

The Rehabilitation Services Technician at the Arizona Department of Economic Security (DES) plays a crucial role in supporting individuals with disabilities by providing them with information about Vocational Rehabilitation services. This entry-level position involves assisting clients through the rehabilitation process, conducting interviews, maintaining case files, and connecting clients with community resources. The role emphasizes teamwork, communication, and a commitment to enhancing the quality of life for Arizonans.

Responsibilities

• Assist the counselor by performing various case management activities.
• Interview applicants and document client self-report of disability, socio-economic information, medical/psychological concerns, and general disability-related information.
• Maintain client case files to ensure all information is up to date.
• Provide resource and referral information to the client to community organizations, private agencies, institutions, inter/intra agency groups, and other social services.
• Correspond with the client to inform and remind them of appointments for assessments, counselor appointments, and request documentation.
• Provide information about Rehabilitation Services Administration programs.

Requirements

• Knowledge of Federal and State laws and regulations regarding the provision of Vocational Rehabilitation services to individuals with disabilities.
• Knowledge of guidelines and best practices of the Vocational Rehabilitation program.
• Knowledge of disabilities, general knowledge of disabling medical conditions, and available community resources.
• Knowledge of various computer software programs, to include Microsoft Office Suite, Google Suite, internet applications, and email.
• Ability to provide support to manage caseloads.
• Data entry and maintain up-to-date progress notes.
• Written and verbal communication skills.
• Ability to establish and maintain effective working relationships.
• Ability to prioritize, assign, and review work.
• Ability to research and prepare letters for the Vocational Rehabilitation Counselor's signature.

Nice-to-haves

• Experience working with persons with disabilities.
• An Associate of Arts/Sciences or Applied Sciences in a discipline related to human services; Or 21 semester hours in a discipline related to human services and one (1) year of experience in a vocational rehabilitation or independent living program; Or a high school diploma or General Equivalency Diploma (GED) and two (2) years of experience in a vocational rehabilitation or independent living program; Or three (3) years of experience in an organized program providing services to individuals with developmental disabilities.
• Completion of a certificate program in disability awareness, social services, substance abuse, or other behavioral services field from an accredited college substitutes for one (1) year of experience.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance