Relationship Banker II

Simmons Bank - Clayton, MO

Full-time - Entry Level

Clayton, MO

Credit Intermediation and Related Activities

About the position

The Relationship Banker II at Simmons Bank is responsible for building, expanding, and retaining client relationships while delivering exceptional customer service. This role involves assessing clients' financial needs and providing tailored solutions through various bank products and services. Relationship Bankers are expected to achieve individual and branch goals through proactive client engagement and marketing efforts, ensuring a high level of client satisfaction and compliance with banking regulations.

Responsibilities

• Build, expand, and retain existing client relationships.
• Provide expert financial solutions to clients by assessing their financial needs.
• Market Simmons Bank solutions through daily interactions, outbound calls, and networking events.
• Achieve and exceed established individual and branch goals.
• Assist clients with account service and maintenance requests, teller transactions, and problem resolution.
• Facilitate consumer loan requests and maintain knowledge of loan policies and procedures.
• Refer customers to partner teams for additional services such as small business and mortgage advice.
• Ensure compliance with applicable laws, regulations, and policies.

Requirements

• High school diploma or GED.
• Two years of customer-facing and goal-oriented experience.
• Ability to effectively motivate and present information in one-on-one and small group settings.
• Proficiency in Microsoft Office programs.
• Understanding and utilization of social media platforms.

Nice-to-haves

• Experience in banking or financial services.
• Knowledge of consumer loan processes and regulations.

Benefits

• Competitive salary based on experience.
• Opportunities for professional development and training.