Relativity Administrator

$91,349 - $123,974/Yr

Contact Government Services - Wichita, KS

Full-time - Mid Level

Wichita, KS

Professional, Scientific, and Technical Services

About the position

The Relativity Administrator will support the legal organization within a large Federal agency, focusing on eDiscovery processes and methodologies. This role involves providing excellent customer service, managing collections and review cases, and collaborating with technical and legal teams to ensure successful project delivery. The position requires strong communication skills and the ability to work independently while contributing to a high-performing team.

Responsibilities

• Support a government instance of Relativity, providing excellent customer service and solutions to both internal and external stakeholders.
• Prepare, process, and deliver collections, review cases, and productions using Relativity and other eDiscovery tools.
• Assist in the scheduling of customer deliverables through the internal workflow system.
• Provide swift and accurate responses to day-to-day customer requests and support tickets.
• Leverage Relativity expertise to provide support and training related to case functionality, document review and tagging, and database administration tasks.
• Ensure quality and consistency of deliverables through set processes and best practices established by the program and customer.
• Participate in the development of new processes and technology enhancements to promote efficiency.
• Establish, refine, and document processes and methodologies to enable successful delivery and quality control.
• Serve as a key stakeholder in the development of technical project documentation.
• Develop strong partnerships with clients and support team leaders to contribute to stellar customer service.

Requirements

• U.S. Citizen
• Ability to obtain a U.S. Government Public Trust security clearance (active clearance preferred)
• Bachelor's degree or equivalent
• Minimum of 7 years of litigation, eDiscovery, or technical support experience
• Excellent communication, presentation, and interpersonal skills
• Ability to work in a fast-paced, agile work environment
• Experience with eDiscovery Services covering all realms of the eDiscovery Reference Model (EDRM)
• Prior work with SQL tables, scripting, and Relativity templates and applications
• Proficiency in Microsoft applications

Nice-to-haves

• Relativity Certified Administrator or other certifications
• Federal Agency issued security clearance
• Comprehensive understanding of data management, Office 365, and Cloud environments

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Vision insurance
• Life insurance