Relief aid

Palmer Senior Citizens Center - Palmer, AK

Full-time - Entry Level

Palmer, AK

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Client Care Associate is responsible for providing adult care services and support activities under the direction of the department manager. This role involves maintaining a safe and clean environment for clients, assisting with daily living activities, and ensuring effective communication with clients and their families.

Responsibilities

• Maintain appropriate levels of office, kitchen, cleaning supplies and other materials.
• Clean kitchen and stations, sinks, and tables; clean and stock utility room.
• Perform inter/intra departmental errands as required.
• Attend scheduled department staff meetings.
• Demonstrate use of crisis intervention techniques when caring for agitated or violent clients.
• Provide activities of daily living (ADL) and hygiene assistance.
• Respond appropriately to emergency situations.
• Distribute water, linens, and nourishments to clients.
• Feed and assist clients when required.
• Observe and document vital signs, weight, height, skin condition, and elimination of assigned clients.
• Perform proper client transfer techniques.
• Supervise and monitor clients regarding safety, following applicable care policies and standards.
• Perform simple toileting changes for clients.
• Transport clients to proper areas for activities and assist them on and off chairs, in and out of wheelchairs.
• Assist with gait activities and exercise programs.
• Clean and store equipment and supplies after completion of work; change linen on chairs; maintain linen supply.
• Respond to client requests/needs as appropriate.
• Communicate information to clients regarding procedures being performed or to be performed.
• Assist clients, family members, or caregivers with concern and empathy; respect their confidentiality and privacy.
• Answer and refer telephone calls or other inquiries to ensure accurate and timely communications.
• Follow proper reporting procedures for actual or potential accidents and/or incidents.
• Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service.
• Perform other housekeeping duties as assigned.
• Attend required annual training programs.

Requirements

• Ability to communicate effectively with clients and team members.
• Experience in providing care services to adults or similar populations.
• Knowledge of crisis intervention techniques.
• Ability to perform basic health monitoring tasks such as taking vital signs.

Nice-to-haves

• Experience in a healthcare or caregiving environment.
• Certification in CPR or first aid.

Benefits

• Health insurance coverage.
• Paid time off for holidays and vacations.
• Opportunities for professional development and training.