Remote $16+ bilingual customer service

$33,280 - $33,280/Yr

Unclassified - Houston, TX

Full-time - Entry Level

Remote - Houston, TX

About the position

The Customer Service Representative position is a remote role focused on providing exceptional customer support to clients. The representative will be required to communicate effectively in both Spanish and English, ensuring that customer inquiries are addressed promptly and accurately. This position offers competitive compensation and includes benefits, with all necessary equipment provided for remote work.

Responsibilities

• Provide customer support via phone, email, or chat in both Spanish and English.
• Address customer inquiries and resolve issues in a timely manner.
• Maintain a high level of customer satisfaction through effective communication.
• Document customer interactions and feedback for quality assurance.

Requirements

• Fluency in both Spanish and English is required.
• Strong communication skills, both verbal and written.
• Ability to work independently in a remote environment.
• Experience in customer service is preferred.

Nice-to-haves

• Previous experience in a bilingual customer service role.
• Familiarity with customer service software and tools.

Benefits

• Competitive hourly wage starting at $16 per hour.
• Remote work flexibility.
• All necessary equipment provided for the job.