TEKsystems - Houston, TX
posted 12 days ago
The Remote Bilingual Customer Service Representative at TEKsystems is responsible for providing exceptional customer service to members of a leading healthcare client. This role involves assisting customers with inquiries related to their insurance needs, including benefits, eligibility, appeals, grievances, and troubleshooting medical devices. The representative will work from home, ensuring a positive and empathetic experience for members while handling inbound and outbound calls and online communications.