Remote Customer Service Rep (Must Sit In TX, AZ, NV, FL, Or MS)

$34,320 - $34,320/Yr

TEKsystems - Jacksonville, FL

Full-time - Entry Level

Remote - Jacksonville, FL

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Remote Customer Service Representative role at TEKsystems involves providing high-quality customer service to healthcare members and providers. The position requires handling a high volume of inbound calls, data entry, and maintaining professionalism in all interactions. This role is essential for ensuring customer satisfaction and support in a remote work environment.

Responsibilities

• Answer inbound calls from members and providers.
• Input data accurately into the system.
• Provide high-level customer service with courtesy and professionalism.
• Handle 75+ calls a day.

Requirements

• At least 1 year of high volume call center experience or equivalent.
• Healthcare call center experience preferred.
• Must have reliable, high-speed internet.
• Must have a closed-door room that is distraction-free.

Benefits

• Medical, dental & vision insurance
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan with pre-tax and Roth post-tax contributions
• Voluntary Life & AD&D insurance for the employee and dependents
• Short and long-term disability insurance
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Paid Time Off (PTO), Vacation or Sick Leave