Remote Customer Service Representative

Afni • Atlanta, GA

357d • Remote

About The Position

Afni is looking for friendly, motivated customer service pros who thrive in a fast-paced remote environment. As a Remote Customer Service Representative, you will represent one of the nation's largest brands, interact and build meaningful connections with customers via inbound calls, and assist with their needs—all from the comfort of your home. You will be prepared for all call types and customers during your paid training, and part of your role will include upselling customers to ensure they have the best features to meet their needs. This position allows you to work in a comfortable environment while staying focused on performing in your role.

Requirements

• At least 6 months work at home experience.
• At least 1 year of Call Center experience.
• Must live in the state of Georgia.
• Must be 18 years of age.
• Must have GED or High School Diploma.
• Must be legally permitted to work in the United States.

Responsibilities

• Represent one of the nation's largest brands as a Customer Service Representative.
• Interact and build meaningful connections with customers via inbound calls.
• Assist customers with their needs from a remote location.
• Upsell customers to ensure they have the best features to meet their needs.
• Maintain productivity in a remote work environment.

Benefits

• Remote Work - 100% remote position with equipment provided.
• Full time hours - 40-hour work week.
• Job Stability - Established since 1936.
• Paid Time Off - Necessary for wellbeing.
• Medical, Dental and Vision Insurance - Coverage for premiums.
• Tuition Reimbursement - Support for personal goals.
• Referral Program - Lucrative referral incentives.
• Career Growth - Promotion from within.
• Annual Performance Reviews - Rewards for good work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED