Moka - Wyoming, MI

posted about 1 month ago

Full-time - Entry Level
Remote - Wyoming, MI
Nursing and Residential Care Facilities

About the position

The Remote Direct Support Professional provides technology-enabled support for individuals with intellectual and developmental disabilities, focusing on enhancing their independence and quality of life. This role primarily involves remote monitoring and support, with some in-person assistance required. The professional is responsible for ensuring the health and safety of the individuals served, responding to alerts, and maintaining accurate documentation of their progress and well-being.

Responsibilities

  • Monitors the physical and emotional health of individuals served and communicates observations through documentation.
  • Provides guidance in health, medication, safety, and daily living as outlined in Individual Plans of Service (IPOS).
  • Responds to monitoring system alerts and prioritizes responses to multiple alerts.
  • Addresses safety concerns in-person as needed and dispatches backup support when applicable.
  • Engages in real-time communication with individuals served for support and emergency help.
  • Creates and submits accurate records and reports, including incidents and daily progress.
  • Ensures privacy and dignity of individuals served and reports any suspected abuse or neglect.
  • Encourages the use of enabling technology to achieve outcomes stated in the IPOS.
  • Provides ongoing training to individuals served on supportive technologies.
  • Identifies risks and behaviors that may lead to crises and intervenes effectively.
  • Provides in-person support including meal preparation, cleaning, and light maintenance duties.
  • Advocates for individuals served and empowers them to advocate for themselves.
  • Attends meetings, trainings, and professional development opportunities as needed.
  • Provides on-call support, including after hours, in a rotation with the supervisor.

Requirements

  • High School diploma and at least one year's experience working with people with developmental disabilities.
  • Ability to communicate effectively in person, by telephone, videoconference, and in writing.
  • Proficiency in using mathematics to interpret information and solve problems.
  • Ability to solve practical problems and make independent decisions.
  • Proficiency with basic applications such as word processing, calendars, email, and videoconferencing.
  • Proficiency with enabling technology such as smartphones, tablets, and monitoring systems.
  • Must possess a valid driver's license and be at least 18 years of age.

Nice-to-haves

  • Experience with technology-enabled support systems for individuals with disabilities.
  • Additional certifications related to direct support or caregiving.

Benefits

  • Health insurance
  • Paid time off
  • Flexible scheduling
  • Professional development opportunities
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