Remote Inside Sales Representative
Liberty Mutual - Hoover, AL
posted 4 months ago
About the position
As a Remote Inside Sales Agent at Liberty Mutual Insurance, you will play a crucial role in our Contact Center Sales Organization. This position is designed for candidates residing in specific locations, including Oklahoma City, Nashville, and various cities in Minnesota. Your primary responsibility will be to handle inbound calls and warm leads, consulting with customers to understand their insurance needs and matching them with the appropriate coverages, products, and benefits. This role is not about cold calling; instead, you will be provided with warm leads to ensure your success in converting prospects into satisfied policyholders. In this dynamic role, you will receive comprehensive paid training that includes licensing in all 50 states, ensuring you are well-prepared to represent Liberty Mutual and its offerings. The training period lasts 16 weeks for licensed hires and 18 weeks for those who need to obtain their Property & Casualty Insurance license. You will be expected to work a schedule that includes four weekdays and one weekend day, with a mid-morning start time, allowing for a balanced work-life schedule. Liberty Mutual values positivity, flexibility, and determination, and we believe that these qualities can be sharpened and rewarded. As an Inside Sales Agent, you will have the opportunity to earn a competitive salary, with starting base pay at $45,000 and the potential to earn between $55,000 and $75,000 through a combination of base salary and generous commissions. Top-performing agents can earn upwards of $85,000 in their second year and beyond. We are committed to supporting your career growth and providing a rewarding work environment that prioritizes your success and well-being.
Responsibilities
- Handle inbound calls and warm leads to consult with customers on their insurance needs.
- Match the correct coverages, products, and benefits to convert sales leads into policyholders.
- Represent the Liberty brand and connect customers to the right products for their individual needs.
- Adapt to different environments and schedules while maintaining a customer-centric approach.
- Complete paid training and obtain necessary licensing to sell insurance products.
Requirements
- 2-3 years of sales experience preferred.
- 2 years of sales/service-related work experience required.
- Strong interpersonal and persuasion skills to close sales.
- Ability to communicate effectively with both prospects and customers.
- Excellent analytical, decision-making, and organizational skills.
- Strong typing capabilities and PC proficiency.
- Property and Casualty License required after hire.
Nice-to-haves
- Experience in a contact center or sales environment.
- Familiarity with insurance products and services.
Benefits
- Comprehensive medical benefits from Day 1.
- Paid training and licensing in all 50 states.
- Opportunities for rewards and recognition.
- All computer equipment provided for remote work.
- Generous commissions and unlimited earning potential.
