Remote Leasing Consultant - Affordable Experience

$41,600 - $45,760/Yr

Elmington Property Management - Nashville, TN

Full-time - Entry Level

Remote - Nashville, TN

Real Estate

About the position

As a Remote Leasing Consultant for Elmington's Centralized Operations team, you will play a key role in driving leasing efforts while maintaining strict compliance for affordable housing communities across the country. This position requires expertise in Low-Income Housing Tax Credit (LIHTC) programs to ensure properties meet critical leasing, occupancy, and compliance goals. Your contributions will directly impact the success of multiple properties by aligning leasing and occupancy rates with broader financial objectives, all while delivering exceptional customer service.

Responsibilities

• Respond to new lead inquiries via phone, email, text, and live chat in a timely and professional manner.
• Provide potential residents with accurate information about available apartment homes, leasing terms, and application processes.
• Assist applicants in filling out their rental applications, explain the required documentation, and ensure that all necessary documents are submitted for compliance review.
• Communicate with applicants to collect missing documents and follow up regularly on outstanding items required for the application and compliance processes.
• Provide regular updates on the progress of applications and compliance reviews, communicating any issues or delays and offering guidance to help applicants resolve concerns.
• Work closely with the Compliance Specialists to ensure all applications are thoroughly reviewed and meet regulatory requirements.
• Log all communications and updates in the company's CRM system, ensuring accurate record-keeping for each applicant and interaction.

Requirements

• Strong knowledge of Low-Income Housing Tax Credit (LIHTC) regulations and compliance requirements.
• Ability to manage complex documentation and compliance requirements with precision.
• Proficient with property management software, CRM systems, and digital communication tools.
• A proactive thinker who can quickly offer solutions to challenges related to leasing, compliance, and resident concerns.
• Works effectively within a remote, centralized team, sharing insights and collaborating to achieve common goals.
• Excellent interpersonal skills to build rapport with prospects and residents.
• Flexibility to adjust to the evolving needs of multiple properties and a dynamic leasing environment.

Nice-to-haves

• LIHTC Experience
• Bilingual
• Leasing Experience

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance