Remote Leasing Consultant - Affordable Experience

$41,600 - $45,760/Yr

Elmington Property Management - Nashville, TN

Full-time - Entry Level

Remote - Nashville, TN

Real Estate

About the position

As a Remote Leasing Consultant for Elmington's Centralized Operations team, you will play a key role in driving leasing efforts while maintaining strict compliance for affordable housing communities across the country. This position requires expertise in Low-Income Housing Tax Credit (LIHTC) programs to ensure properties meet leasing, occupancy, and compliance goals. You will be part of a fast-paced team that streamlines communication and the application process, ensuring efficient achievement of leasing and compliance targets while delivering exceptional customer service.

Responsibilities

• Respond to new lead inquiries via phone, email, text, and live chat in a timely and professional manner.
• Provide potential residents with accurate information about available apartment homes, leasing terms, and application processes.
• Assist applicants in filling out their rental applications, explain the required documentation, and ensure that all necessary documents are submitted for compliance review.
• Communicate with applicants to collect missing documents and follow up regularly on outstanding items required for the application and compliance processes.
• Provide regular updates on the progress of applications and compliance reviews, communicating any issues or delays and offering guidance to help applicants resolve concerns.
• Work closely with the Compliance Specialists to ensure all applications are thoroughly reviewed and meet regulatory requirements.
• Log all communications and updates in the company's CRM system, ensuring accurate record-keeping for each applicant and interaction.

Requirements

• Bilingual
• Experience with CRM software
• Knowledge of LIHTC regulations
• Customer service skills
• Mid-level property leasing experience (1-2 years)
• Strong communication skills
• Property management experience (under 1 year)

Nice-to-haves

• LIHTC experience
• Bilingual skills
• Leasing experience

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Vision insurance
• 401(k) matching
• Flexible schedule
• Life insurance
• Retirement plan