REMOTE Microprocessor (MPU) Field Application Engineer

Insight Global - Salt Lake City, UT

Full-time

Remote - Salt Lake City, UT

Administrative and Support Services

About the position

The role involves delivering premium technical support to assigned customers, driving design wins, and leading proof of concept and solution design efforts. The position requires synthesizing customer insights to enhance product roadmaps and establishing value propositions for system solutions. Building strong relationships with sales teams and partners is crucial, along with analyzing customer objectives to improve sales productivity. The candidate will also assist in educating partners on new technologies and develop a deep understanding of target application spaces.

Responsibilities

• Deliver premium technical support in content and time to assigned customers
• Drive design wins in target accounts and target technology
• Lead proof of concept, solution design, and demonstrations to secure design-in
• Synthesize customer and competitive insights to improve product definition and roadmaps
• Establish the value proposition of system solutions relative to competition
• Build relationships with sales team members, business lines, partners, and customers
• Analyze customer's technical objectives using relevant data gathering techniques
• Assist in educating sales and distribution partners on new technologies and product features
• Develop system-level knowledge of target application spaces

Requirements

• Bachelor's/Master's Degree in Computer Science or Electrical Engineering
• Minimum 3-5 years of development engineering or applications support of SoC based embedded systems
• Field Application Engineering experience in the semiconductor industry
• Demonstrated knowledge of hardware interfaces such as Ethernet, PCie, SDIO, Modern DDR, SPI, MIPI, USB
• Hands-on knowledge of ethernet datapath acceleration or graphics/video subsystems and related software drivers
• Knowledge in embedded Linux: kernel and user-space and uboot environments
• Ability to read, understand and review schematics and provide design recommendations
• Ability to distill complex SoC system behavior and apply methodical debug steps to diagnose and resolve customer issues
• Proficient in using JTAG based tools
• Experience with custom board bring-up debug activities recommended
• Willingness to travel for customer meetings, development support, and trainings
• Proven track record of quickly learning new technologies