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Remote - Order Management Associate
$52,000 - $72,800/Yr
Profit Coaching - Los Angeles, CA
posted about 2 months ago
Full-time
Remote - Los Angeles, CA
About the position
Profit Coaching is looking for an Order Management Specialist to join our remote team. This role is crucial in ensuring that customer orders are processed efficiently and accurately, supporting the sales team and maintaining high standards of customer service.
Responsibilities
- Receiving and processing sales orders and purchase orders in multiple CRM applications
- Verifying order details for accuracy
- Calculating custom discounts on orders
- Updating and maintaining customer order information
- Working closely to support the sales team
- Answering periodic phone calls
Requirements
- Order processing or other administrative experience preferred
- Proficient computer skills including Microsoft Office products
- Excellent verbal and written communication skills
- Strong attention to detail and accuracy
- Deadline driven with a sense of urgency and commitment
- Previous experience with CRM/ERP Systems is preferred
- Able to work standard business hours M-F, with ability and willingness to work (paid) overtime at the end of month/quarter/year
Benefits
- Participation in Profit Coaching generous PTO program (up to 6 weeks available per year)
- 401(k) Plan that includes up to a 6% company match, 100% vested day one
- Choice of Traditional PPO or High Deductible Medical plans, and corresponding FSA or HSA accounts
- Generous HSA Contribution with participation in the High Deductible Health Plan
- Employer paid Life Insurance policy, optional Supplemental Life available
- Employer paid Short-Term and Long-Term Disability Benefits
- Dental, Vision, and other Ancillary benefits
