TEKsystems - Houston, TX
posted 16 days ago
The Remote Outbound Customer Service Representative will be responsible for conducting high-volume outbound calls to current members, focusing on gathering feedback through surveys. This role is part of a healthcare outreach campaign aimed at supporting high-risk members by addressing their needs related to care access, coordination, medication, and social determinants of health. The position is fully remote and offers the potential for a direct hire after the contract period.