Remote Sales Operations Support Coord. R2421483

AmerisourceBergen - Corinth, MS

Full-time

Remote - Corinth, MS

Merchant Wholesalers, Nondurable Goods

About the position

The Remote Sales Operations Support Coordinator role at AmerisourceBergen Services Corporation is an internal sales support position focused on enhancing relationships with key customers and driving growth through collaboration with various internal teams. This role is essential for ensuring the success of service delivery, solutions, and technology to customers, requiring strong organizational and communication skills.

Responsibilities

• Collaborates with leaders from internal support teams to escalate and resolve issues brought by the commercial leads or sales team.
• Supports the advancement of solution selling.
• Gathers input and compiles information from key subject matter experts to create customer-specific customizations for responses and proposals.
• Manages multiple projects while working under supervision, paying close attention to deadlines and collaborating in a team environment.
• Recommends adjustments to internal and external communications based on challenges and successes.
• Develops innovative approaches for process improvements.
• Oversees the New Account setup process, ensuring accuracy, timeliness, and completeness of information collected and entered into various systems.
• Acts as a liaison between the sales team and other internal customers to track and provide updates on operational needs, including contracts, reporting, pricing, and operations.
• Keeps abreast of sales force trends and builds rapport with internal stakeholders.
• Assists in creating high-level, customized messaging for leadership.
• Tracks and maintains solution sales progression within key accounts.
• Updates and maintains customer scorecards based on services, solutions, and technology.
• Gathers, synthesizes, and organizes industry, market, and organizational information.
• Assists in creating whiteboarding sessions with key customers.
• Supports efforts to align and integrate Cencora's strategic priorities with strategies.
• Performs other duties as assigned.

Requirements

• Training in fields such as business administration, accountancy, sales, marketing, computer sciences, or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education.
• Proven ability to manage and prioritize multiple projects simultaneously and meet deadlines.
• Advanced skills with Microsoft Applications including Word, Excel, PowerPoint, and Outlook.
• Experience with content management systems highly preferred.
• Knowledge of Excel basics such as pivot tables, v-lookups, and other formulas.
• A minimum of four to five years of directly related and progressively responsible experience.