Intuit - Albuquerque, NM
posted 2 months ago
Intuit is seeking Tax Experts for the upcoming tax season, offering a unique opportunity to work 100% remotely. As a Tax Expert, you will be part of an exceptional team, collaborating from the comfort of your home or office. This role requires a minimum of 2 years of paid experience in filing 30 or more federal and state individual 1040 tax returns, utilizing commercial tax preparation software. Candidates must hold an EA, CPA, or be a Practicing Attorney with strong tax preparation experience and a comprehensive understanding of tax laws, along with an active Preparer Tax Identification Number (PTIN). In this position, you will be passionate about assisting clients in navigating the complexities of taxation. Your commitment to enhancing Intuit's brand will be demonstrated through your dedication to delighting customers and empowering them to prepare their taxes effectively. Excellent customer service skills are essential, as you will interact with customers through video and audio tools in a professional, friendly, and confident manner. Your responsibilities will include helping customers complete their taxes using Intuit TurboTax products, providing tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. You will work towards advancing Intuit's goal of "Powering Prosperity Around the World" by utilizing government websites, professional resources, and team expertise to deliver accurate answers to customers in everyday language. This is a virtual, customer-facing role, requiring you to document interactions to maintain accurate records.