Intuit - Gulfport, MS

posted 2 months ago

Full-time - Entry Level
Remote - Gulfport, MS
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season, offering a unique opportunity to work 100% remotely. As a Tax Expert, you will be part of an exceptional team, collaborating from the comfort of your home or office. This position requires a minimum of 2 years of paid experience in filing 30 or more federal and state individual 1040 tax returns, utilizing commercial tax preparation software. Candidates must hold an EA, CPA, or be a Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws, along with an active Preparer Tax Identification Number (PTIN). In this role, you will be passionate about helping clients navigate the complexities of taxation. You will enhance Intuit's brand by delighting customers and empowering them to prepare their taxes effectively. Excellent customer service skills are essential, as you will interact with customers through video and audio tools in a professional, friendly, and confident manner. Your responsibilities will include providing tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. You will work towards advancing Intuit's goal of “Powering Prosperity Around the World.” Utilizing government websites, professional resources, and team expertise, you will seek out and deliver the right answers to customers using everyday language. This is a virtual, customer-facing role, where you will use state-of-the-art video communication software to interact with customers and document interactions to maintain accurate records. If you reside in the United States and are ready to earn supplemental income by helping people with their taxes, we encourage you to apply now!

Responsibilities

  • Provide tax advice and full-service return preparation for clients.
  • File federal and state individual 1040 tax returns using commercial tax preparation software.
  • Interact with customers through video and audio tools in a professional manner.
  • Utilize government websites and professional resources to deliver accurate tax information.
  • Document customer interactions to maintain accurate records.
  • Help customers navigate the complexities of taxation and empower them to prepare their taxes.

Requirements

  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • EA, CPA, or Practicing Attorney with strong tax preparation experience.
  • Extensive knowledge of tax laws and an active Preparer Tax Identification Number (PTIN).
  • Excellent customer service skills and ability to interact confidently with customers.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Intuit provided E&O insurance
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live
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