Intuit - Virginia Beach, VA
posted 2 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This position offers the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will play a crucial role in helping clients navigate the complexities of taxation, ensuring they receive the best possible service and support during the tax preparation process. You will be responsible for providing tax advice, full-service return preparation, tax calculations, and managing product/software inquiries, all while utilizing Intuit TurboTax products. To qualify for this role, you must have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. You should hold an EA, CPA, or be a Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws, along with an active Preparer Tax Identification Number (PTIN). Your passion for helping clients and commitment to enhancing the Intuit brand by delighting customers will be key to your success in this role. Excellent customer service skills are essential, as you will interact with customers through video and audio tools in a professional, friendly, and confident manner. You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answers to customers using everyday language. This is a virtual, customer-facing role, and you will be expected to document interactions to maintain accurate records. If you reside in the United States and are ready to earn supplemental income by helping people with their taxes, we encourage you to apply now!