Intuit - Juneau, AK

posted 16 days ago

Full-time - Entry Level
Remote - Juneau, AK
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season to work 100% remotely. This role involves assisting clients with their tax preparation using Intuit TurboTax products, providing tax advice, and ensuring customer satisfaction through excellent service. The position requires a minimum of 2 years of experience in filing individual tax returns and a strong understanding of tax laws.

Responsibilities

  • Assist customers in completing their taxes using Intuit TurboTax products.
  • Provide tax advice and full service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Interact with customers through video and audio tools in a professional manner.
  • Document customer interactions to maintain accurate records.

Requirements

  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • EA, CPA, or Practicing Attorney designation with strong tax preparation experience.
  • Extensive knowledge of tax laws and an active Preparer Tax Identification Number (PTIN).
  • Excellent customer service skills.

Nice-to-haves

  • Experience with commercial tax preparation software.
  • Strong communication skills.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Intuit provided E&O insurance
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live
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