Remote Tax Preparer CPA/EA Virtual

Intuit - Burlington, VT

Full-time - Entry Level

Remote - Burlington, VT

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season. This role allows you to work 100% remotely, providing tax advice and full-service return preparation to clients using Intuit TurboTax products. You will interact with customers through video and audio tools, helping them navigate the complexities of taxation and enhancing the Intuit brand by delivering exceptional customer service.

Responsibilities

• Provide tax advice and full-service return preparation for clients using TurboTax products.
• Assist customers in completing their taxes and managing product/software inquiries.
• Utilize government websites and professional resources to deliver accurate answers to customer inquiries.
• Document customer interactions to maintain accurate records.
• Collaborate with team members to enhance customer experience.

Requirements

• Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
• Experience using commercial tax preparation software.
• EA, CPA, or Practicing Attorney designation with strong tax preparation experience.
• Extensive knowledge of tax laws and an active Preparer Tax Identification Number (PTIN).
• Excellent customer service skills.

Nice-to-haves

• Experience with video communication tools.
• Ability to work independently in a remote environment.

Benefits

• 401(k) savings plan with Intuit matching
• Paid sick leave
• Intuit provided E&O insurance
• Employee stock purchase plan
• Employee assistance program
• Product discounts
• Free copy of TurboTax Live