H&R Block - Shawnee, KS
posted 2 months ago
As a Remote Tax Professional at H&R Block, you will play a crucial role in helping clients navigate their tax needs with confidence and clarity. Your primary responsibility will be to conduct tax interviews with clients, utilizing virtual tools such as video conferencing, phone, chat, and email to provide support to both individual clients and those using our do-it-yourself online tax services. This position is seasonal and requires a commitment to work a minimum of 20 hours a week during the peak tax season, ensuring that you are available to assist clients during their most critical financial moments. In this role, you will not only be responsible for preparing individual tax returns but also for generating business growth and increasing client retention by offering additional products and services. You will be expected to communicate effectively with your peers and leaders, sharing insights on how your remote work impacts overall results. Your ability to inspire confidence in clients will be essential, as you will need to communicate complex tax situations in a concise and understandable manner. H&R Block is dedicated to providing you with the advanced tax training necessary for your success. You will have the support of an expert team, allowing you to grow your tax expertise and enhance your skills in a fast-paced environment. This position is ideal for individuals who are not only knowledgeable about tax regulations but also possess strong analytical and problem-solving skills, enabling them to address client needs effectively.