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EquipmentShare - Beaumont, TX
posted about 2 months ago
Full-time - Entry Level
Beaumont, TX
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
About the position
The Rental Coordinator at EquipmentShare is responsible for scheduling rentals and maintaining high customer service standards at the Beaumont, TX facility. This role involves engaging with customers, managing rental processes, and ensuring satisfaction through effective communication and relationship-building. The position operates Monday to Friday, with opportunities for overtime pay.
Responsibilities
- Schedule rentals and maintain customer service standards.
- Respond to inbound leads and guide customers through the rental process.
- Expand the customer base by building relationships with contractors and construction company principals.
- Educate customers on how EquipmentShare can help them save money and operate more efficiently.
- Maintain and nurture existing customer relationships to ensure satisfaction.
- Promptly respond to and resolve customer inquiries, requests, and complaints.
- Develop new sales strategies and techniques to increase market share.
Requirements
- High school diploma or GED.
- Strong customer service skills.
- Ability to build and maintain relationships with customers.
- Strong interpersonal and problem-solving skills.
- Adaptability to a fast-paced environment.
Benefits
- Paid holidays
- Health insurance
- Dental insurance
- Paid time off
- Vision insurance
- 401(k) matching
- Opportunities for advancement
